Política de Privacidad

To be transparent about how we collect and handle your personal data:

We want you to make informed decisions about how your Personal Data is used and processed. To support this, our website provides clear information about our data practices through various tools and resources.
Where specific details are needed, we will provide them to you at the appropriate time.
We welcome any questions you may have and will provide all necessary clarifications regarding any legally imposed limitations. You can reach us by email at: info@alborcrecentaje.com

Personal data will be used solely for the purposes specified in the Policy.

We may process your personal data for several purposes: to provide the website and connect you with third-party trading platforms (the "Services"), to improve the website, protect our rights and interests, support the maintenance and delivery of the Services, meet applicable regulatory and legal obligations, and carry out administrative and commercial activities that facilitate your use of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise meaningful rights over your Personal Data:

You have the right to access, modify, or delete your personal data at any time. You can also request that we stop using it for specific or general purposes, or have it transferred to you or a third party. Reach out to us whenever you need — we'll handle every request.

Protect your personal data:

While we cannot guarantee absolute security of your Personal Data, we are committed to employing a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is comprehensive.

1. ¿El alcance?

This policy describes the personal data the Company collects about individuals, how it is processed, shared with third parties, and protected.
This Policy applies to information relating to an identified or identifiable individual — including anyone who can be identified directly or through additional information we hold or have access to.
"Processing" refers to any operation involving the use or collection of personal data, including its management, structuring, and storage.
Our services are intended for a general audience and are not designed for individuals under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we permit such individuals to use our services. If we become aware that we have collected data from a minor, we will delete it as promptly as possible.

2. What personal data do we hold about you?

When you access our Services, service channels, or website, we collect Personal Data. In some cases, we request Personal Data directly from you. In others, we collect it by analyzing how you use our Services or service channels, or through information received from our third-party partners.

There is no requirement to disclose personal information to the company, and no consequences for choosing not to do so.

You are not required to provide us with any personal data. However, withholding it may prevent us from delivering our Services or limit your access to the website.

4. What Types of Personal Data May We Collect? When you visit our website, we collect the following personal data from you:

This includes information about your online activity, traffic data (such as IP address, access dates, and access times), language settings, software crash logs, browser type, and device details. This information is non-personal and cannot be used to identify you.
Personal data received from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information provided directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

La Compañía también puede compartir Datos Personales con terceros que nos prestan servicios, como proveedores de alojamiento, almacenamiento de información sobre direcciones IP y análisis de experiencia de usuarios.
Asimismo, usted puede solicitarnos que transfiramos Datos Personales específicos suyos a plataformas de trading de terceros. En tales casos, proporcionaremos a dichas plataformas los Datos Personales que usted nos haya facilitado. El uso de sus Datos Personales quedará sujeto a las políticas de privacidad de cada plataforma. Sus Datos Personales podrían ser compartidos con múltiples plataformas de trading.
La Compañía puede compartir Datos Personales con entidades vinculadas o socios comerciales cuando esto contribuya a mejorar los productos y servicios ofrecidos a sus clientes.
Cuando sea necesario para salvaguardar los derechos de terceros o activos, la Compañía está autorizada a divulgar Datos Personales a autoridades regulatorias, locales u otras autoridades competentes.
Adicionalmente, podemos compartir sus Datos Personales con posibles inversores, compradores o prestamistas de la Compañía, o de cualquier otra empresa del grupo, en el marco de una transacción que implique la cesión o venta de activos, o como parte de una fusión, reestructuración, consolidación o concurso de acreedores de la Compañía o de cualquier otra empresa del grupo.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising companies that display ads on our website or analytics providers. These companies may also use cookies or similar technologies.
Cookies are small text files stored on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, record your settings, and personalize products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are downloaded temporarily to your device and remain active only until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a set period after you close your browser and help the website recognize you as a returning user, allowing you to resume where you left off.

Tipos de cookies:

They may be used by us according to their purpose:

ONLINE TRACKING NOTICE
This service does not currently support Do Not Track signals.
8. Retention of Your Personal Data

We will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, and policies.
We share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We periodically review the Personal Data we hold to confirm it is still necessary.

9. Transfers of Personal Information to a Third Country or International Organization

10. Personal Data Security We implement technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures are reviewed and updated as necessary to reflect evolving security standards. Access to personal data is restricted to authorized personnel who require it to perform their responsibilities. All such individuals are bound by confidentiality obligations. While we take reasonable steps to safeguard your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you share data with us at your own risk. In the event of a data breach that may affect your rights or interests, we will notify you and the relevant authorities as required and within the applicable timeframes. You are responsible for maintaining the confidentiality of any credentials used to access our services. Notify us immediately if you suspect unauthorized use of your account.

We have implemented appropriate organizational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be error-free, nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our control.
Where legal or other obligations beyond our control require it, we may be required to disclose your Personal Data to third parties, such as public authorities. We have no control over the security measures those third parties apply to your Personal Data in such circumstances.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data you transmit to us online.

11. Links to Third-Party Websites

This website includes links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for how those sites or applications collect or process personal data. This Policy does not apply to actions taken through third-party sites or applications.
Before accessing or using any third-party site or application, review its privacy policy carefully. Consider what personal data you share with it.

12. Changes to This Policy We may update this Policy at any time. When we do, we will revise the date at the top of this page. For material changes, we may notify you directly — by email or through a notice on our platform. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes take effect constitutes your acceptance of the updated Policy.

Before accessing any third-party website or application, review its privacy policy carefully. We also recommend using caution when sharing personal data with third parties.

13. Your Rights Regarding Your Personal Information

You have the right to request that we verify the accuracy of the Personal Data we collect about you, correct any errors, and delete any Personal Data that is no longer necessary. You may also restrict the scope of how your Personal Data is processed.
If you are an EEE resident, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, send an email to the address listed below.
Access Rights
The Company may verify the accuracy of the Personal Data being processed about you. If confirmed, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available in electronic format upon request.
The right to access Personal Data must not conflict with the rights and freedoms of third parties. If a request would be detrimental to another person's rights or freedoms, the Company may decline or limit its response.
Right to Rectification
The Company may rectify inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right to Erasure
This right applies when: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data concerning you based on legitimate interests pursued by us or a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the Company.
This right does not apply when processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Restriction of Processing
If you question the accuracy of your Personal Data, you may request that the Company restrict its processing.
When processing is restricted, Personal Data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another individual, or where there is an important public interest under European Union or Member State law.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to review the Personal Data you have provided to the Company.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising this right does not affect your right to erasure, nor does it affect the rights or freedoms of third parties.
Right to Object
You may object at any time to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by the Company or a third party, including profiling based solely on those interests. Where we can demonstrate compelling legitimate grounds for processing, we may continue only if those grounds override your rights, freedoms, or interests, or relate to the establishment, exercise, or defense of legal claims.
With respect to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to Withdraw Consent
You may withdraw your consent to the processing of your Personal Data at any time. This does not affect the lawfulness of any processing carried out on the basis of your consent prior to its withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may file a complaint with a supervisory authority established by a Member State to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to your Personal Data as set out in this Section 13.
We will provide the information requested under the rights recognized in Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the nature and volume of requests. We will notify you of any extension, along with the reasons for it, within one month of receiving your request.
Unless otherwise provided under Section 13, information provided in response to rights requests under that section will be supplied free of charge. If a request is unfounded or excessive, particularly due to its repetitive nature, we may charge a reasonable administrative fee for providing the information or carrying out the requested action. We may also choose not to act on the request.
If we have reasonable doubts about the identity of the person submitting a request, the Company may ask for additional information to verify identity.